Effective Date: 6/15/2025

Thank you for shopping with Melodia Care Store. We’re committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below.

 

1. Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.

 

2. Shipping Rates & Delivery Estimates

We offer standard and expedited shipping options:

Shipping Option	Estimated Delivery Time	Cost
Standard Shipping	5–8 business days	Calculated at checkout
Expedited Shipping	2–4 business days	Calculated at checkout

Note: Delivery times may vary depending on your location and carrier delays, especially during holidays or high-volume periods.

 

3. Shipping Locations

We currently ship to addresses within the United States.
For international shipping inquiries, please contact us directly at ecom@melodiacare.com

 

4. Order Tracking

Once your order is shipped, you will receive an email with a tracking number. Please allow 24–48 hours for the tracking information to update.

You can track your order anytime by clicking the link in your shipping confirmation email.

5. Delays and Issues

While we do our best to ensure timely delivery, we are not responsible for shipping delays caused by:

• Weather conditions
• Customs delays (if applicable)
• Incorrect or incomplete shipping addresses
• Carrier service disruptions

If you experience issues or do not receive your order within the estimated timeframe, please contact us.

 

6. Damaged or Lost Packages

If your package is damaged during shipping, please contact us immediately with:

• Your order number
• Photos of the damaged product and packaging

We’ll do our best to resolve the issue quickly.

If your package is lost in transit, we will work with the carrier to investigate and determine the next steps.

 

7. Incorrect Shipping Information

Please double-check your shipping address before submitting your order.
We are not responsible for delays or losses due to incorrect or incomplete shipping information.

If you realize there’s an error, contact us as soon as possible.

8. Contact Us

For any shipping-related questions or concerns, contact:

📧 Email: ecom@melodiacare.com
📞 Phone: (+1) 888-805-5441